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Deposit Funds

This tutorial walks you through the entire process of depositing funds in your Resonance Brand Portal, from starting on your dashboard to seeing RSNC credits minted in your account.

Step 1: Open Your Dashboard​

When you log in, you'll land on your Dashboard, which is your control center for all loyalty operations.

Here, you'll see your:

  • Lifetime Budget (total USD allocated to loyalty)
  • Unallocated RSNC Balance (credits available to assign)
  • RSNC Activity (credits distributed or redeemed)
  • Customer Growth (loyal users acquired)

To start funding your account, click "Deposit Funds" in the top-right corner of your screen.

Step 2: Open the Deposit Funds Window​

A pop-up window appears titled Deposit Funds.

Here you'll select your preferred payment method.

You have two options:

USDC​

Ideal for blockchain-based payments. Fast, low gas fees, and on-chain.

Stripe​

Perfect for Web2 brands. Secure, card-based payments using Visa, Mastercard, or Cash App Pay.

Let's deposit USD via Stripe.

Step 3: Enter an Amount to Deposit​

Below the payment methods, you'll see fields for your balance and the amount you wish to spend.

Enter your USD amount under "USD Amount to Spend."

You'll immediately see the conversion rate applied:

1 USD = 1,000 RSNC​

Examples:

  • $10 → 10,000 RSNC
  • $10,000 → 10,000,000 RSNC

Continue to Checkout.

Step 4: Stripe Checkout​

You'll be redirected to Stripe Checkout for secure payment processing.

Here's what you'll see:

  • The USD amount and equivalent RSNC to receive
  • Options to pay via card or Cash App Pay

Let's Pay without Link.

Step 5: Enter Your Payment Details​

Fill in your card information:

  • Card Number
  • Expiration Date
  • CVC Code
  • Cardholder Name
  • Billing ZIP Code

You can optionally save your information for faster checkout next time.

Then click Pay.

Step 6: Payment Processing​

Once you click Pay, Stripe begins verifying your transaction.

A short confirmation screen appears:

Processing Payment... Please wait while we verify your payment details.

Step 7: Payment Successful​

After successful processing, Resonance instantly mints your RSNC credits.

You'll see:

Payment Successful!​

10,000,000 RSNC credits have been minted to your wallet.

Transaction Summary:

  • Payment: $10,000
  • RSNC Received: 10,000,000
  • Rate: 1 USD = 1,000 RSNC

Click Go to Dashboard to return to your main view.

Step 8: Updated Dashboard​

Back on your dashboard, your loyalty budget is now live.

You'll see:

  • ✅ Lifetime Budget updated to match your deposit (e.g., $10,000)
  • ✅ Unallocated RSNC Balance showing the minted RSNC credits
  • ✅ RSNC Activity and Customer Growth ready to track future distribution and engagement metrics

Conversion Rate​

Remember the simple conversion:

USDRSNC Credits
$1010,000
$100100,000
$1,0001,000,000
$10,00010,000,000

Payment Methods Supported​

Stripe (Credit/Debit Cards)​

  • ✅ Credit/Debit cards (Visa, Mastercard, Amex)
  • ✅ Cash App Pay
  • ✅ Apple Pay / Google Pay
  • ✅ Link (instant checkout)
  • ✅ Instant processing

Additional Payment Methods​

Contact support@rsnc.network for alternative payment options.

  • ⏳ Direct bank account transfers
  • ⏳ ACH payments
  • ⏳ Wire transfers
  • ⏳ Available for enterprise accounts

Security​

All payments are:

  • 🔒 PCI-DSS compliant (via Stripe)
  • 🔒 256-bit encrypted
  • 🔒 SOC 2 certified
  • 🔒 No stored card details on Resonance servers

Frequently Asked Questions​

How long does it take for RSNC to appear?​

Stripe payments: Instant (1-2 seconds)
Bank transfers: 1-3 business days

Can I get a refund?​

Yes, within 30 days. Contact support@rsnc.network with your transaction ID.

What's the minimum deposit?​

$10 USD (10,000 RSNC)

Is there a maximum?​

No maximum. However, deposits over $100,000 may require additional verification.

Can I set up recurring deposits?​

Yes! Contact support@rsnc.network to set up auto-top-up when your balance drops below a threshold.

What if my payment fails?​

Common reasons:

  • Insufficient funds
  • Bank declined transaction
  • Expired card

Try again or contact your bank. If issues persist, email support@rsnc.network.

Next Steps​

With funds in your account, you're ready to:

  1. Set Up RSNC Distribution Rules - Configure which customer actions earn rewards
  2. Create Your First Perk - Design redeemable rewards

Need help? Contact support@rsnc.network