Create Reward Events

Events are the actions that earn your customers RSNC. Configure them in the Reward page (Dashboard → Reward) of your Partner Portal.

What is an Event?

An event is a trigger — when a customer performs a specific action, they automatically receive RSNC. Each event has:

• Event ID — Unique identifier (e.g., newsletter_signup, purchase_completed)
• Reward amount — How much RSNC to award (e.g., 50 RSNC)
• Restrictions — Once per lifetime, time-based cooldown, or unlimited
• Max claims — Optional cap per user or in total
• Detection method — How the event is detected

Step 1: Open the Reward Page

1. From your Dashboard, click Reward
2. You'll see tabs for Events, Channels, and Webhooks

Use Events to define which actions earn RSNC. Use Channels and Webhooks for integration settings.

Step 2: Configure Events

In the Events tab:

• View and edit existing event configurations
• Add new events using the controls (add event, create custom)
• For each event, set reward amount, restrictions, and max claims

Enable the events you want and save. Your configuration is used by all integrations (website SDK, Discord bot, API).

Supported Detection Methods

Detection Method	Platform	How It Works
URL Pattern	Website	Triggers when a user visits a matching URL
Form Submission	Website	Triggers when a form is submitted (SDK auto-detects)
Discord Interaction	Discord	Triggers on bot commands, reactions, messages
Telegram	Telegram	Triggers on group activity
Twitter/X	Twitter	Triggers on likes, retweets, mentions
Instagram	Instagram	Triggers on likes, comments, story engagement
Facebook	Facebook	Triggers on page engagement
Shopify Webhook	Shopify	Triggers on orders, registrations
Manual API	Any	Triggers via REST API call

Step 3: Custom Events & Event IDs

For campaigns or one-off events (e.g., "Webinar Attendee", "AMA September"):

1. Create a custom event and give it a name
2. The system generates an Event ID (e.g., custom_ama_sept)
3. Set the reward amount and limits
4. Use this Event ID in your integrations

Using Event IDs with Discord

The Resonance Discord Bot uses Event IDs for drops and claims:

• /drop event_id:custom_ama_sept — Creates a reward drop (button or reaction). Users click or react to claim.
• /claim event_id:custom_ama_sept — Users claim a reward directly by Event ID.

Event IDs come from the Reward page — use the IDs of events you've created or the built-in event types.

See the Discord Bot Setup Guide for full details.

Using Event IDs with the Website SDK

Reference your Event ID in the SDK configuration or trigger it via JavaScript:

ResonanceAutomation.trackEvent('custom_ama_sept', {
  email: 'user@example.com'
});

See the Integrations Guide for full SDK setup.

Step 4: Verify and Monitor

• Use the test or verify tool in the Reward/Webhooks area to simulate events
• Check Stats (Dashboard → Stats) for metrics: total RSNC distributed, unique users, success rate

Manual Rewards

For one-off rewards not tied to an event (e.g., contest winners, support compensation):

1. Use manual distribution in the Reward section
2. Enter email addresses or upload a CSV
3. Set the amount and distribute

Common Event Examples

Event	Typical Reward	Use Case
newsletter_signup	25–50 RSNC	Email list growth
account_creation	100 RSNC	New user acquisition
purchase_completed	200–500 RSNC	Purchase incentive
product_review	50–100 RSNC	Social proof
referral	500–1,000 RSNC	Viral growth
daily_checkin	2–10 RSNC	Daily engagement (Discord)
regular_engagement	5–15 RSNC	Quality participation

Next Steps

• Program Wizard — Auto-generate a complete event + perk program
• Creating Perks — Build rewards customers can redeem with their RSNC

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Need help? Contact support@rsnc.network | Developer Docs: docs.rsnc.network